Troubleshooting / Problems and Solutions
Printing and Saving Problems
Scanned images cannot be printed or come out garbled when printed.
The printer does not work.
Scanned images cannot be printed or come out garbled when printed.
Try one or more of the following solutions.
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Make sure your printer is properly connected to the computer, correctly set up, and maintained. See your printer documentation for details.
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Check that your software is properly installed and set up for your printer. See your software documentation.

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The printer does not work.
Try one or more of the following solutions.
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Make sure the scanner and the printer is securely connected together with the USB cable provided.
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Make sure the firmware for the printer you use is installed on the scanner. See the Start Here Poster for details.
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Check the status of the printer by printing a nozzle-check pattern. If it cannot be printed, it indicates the printer is malfunctioning. See the documentation of the printer.

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